Welcome to my portfolio!
Take a look around to get to know me a little bit better. Please feel free to email me at firstname.lastname@example.org with any questions.
Client Education and Training:
- Created custom training documents that helped foster stronger client relationships through regularly scheduled online Zoom presentations.
- Served as a trusted subject matter expert to clients through these online trainings to provide solutions.
- When creating a custom project, each new presentation would be an opportunity to listen to client's latest questions and provide answers.
- Welcomed clients to our marketing firm through a custom on-boarding process.
- Conducted an online or in person meeting to ensure they understood the services we would be providing, address questions and concerns, review strategy and their project launch.
- Acted as the client advocate to achieve the client objectives. I worked mainly independently, but also ALWAYS as a team member to keep production flowing, and ask/answer questions.
- Increased the number of agency retainer accounts and revenue by taking on responsibility as the sole contact for Client Retainer Accounts throughout the entire client life-cycle to ensure brand consistency and satisfaction.